HEI security

What we do for your security 

We value your On-Line Security at HEI
We have received many requests about the security of our web site and shopping cart. We feel that we have taken every precaution to protect our online shoppers against any kind of online fraud. For your continued On-Line protection, we have initiated the following programs:

  • Our site is scanned and certified daily by McAfee Secure to help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams.

  • Our site is secured with a GoDaddy Web Server Certificate. Transactions on our site are protected with up to 256-bit Secure Sockets Layer encryption (the same used for banks).

  • On-Line Credit Card orders are processed by our shopping-cart through Sage Payment Solutions Virtual Terminal or PayPal, whichever you choose.

  • Your orders are then sent to us (encrypted, minus the credit card number, to protect your content from malicious users) from our secure server thru our GnuPG Encryption Technology Software.

  • When we receive the order in-house, thru our router and firewall of our Windows 2003 Small Business Server, it is then decrypted by our PGP Decryption Technology software.

  • All orders, (except On-Line Orders) are processed in-house with our Peachtree Premium Accounting 2010 for Distribution Software thru the Sage Payment Solutions Virtual Terminal. We have chosen to process everything in-house, (except On-Line Orders) because of the following  reasons.
    1.  We are able to check for Credit Card Fraud before processing the Credit Card. (At least 1% of our overseas orders are done with fraudulent credit cards and even some in the USA). We also prosecute credit card fraud.
    3.  We do not process your credit card until the day the goods ship. If an item is on backorder, your credit card is not charged until the item ships.
    2.  We also process all call-in, mail-in, and faxed-in orders in the same way.

Please know that we will not sacrifice any expense to protect our customers identity while they are shopping on our web site.

We also guarantee the "LOWEST PRICES" on the WEB.